Privacy Policy of Diamond Executive Cars
Welcome to Diamond Executive Cars. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information Collection
Personal Information: We collect personal information that you provide to us directly. This includes but is not limited to:
Contact Details: Your name, email address, telephone number, and residential address.
Payment Information: Credit card details and billing information to process payments securely.
Travel Information: Travel dates, times, and destinations to provide customized transportation services.
Device Information: Type of device, operating system, unique device identifiers, and mobile network information.
Log Information: Details of how you used our service, such as traffic data, location data, logs, and other communication data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
2. Use of Information
We use the information we collect for various purposes:
To Provide and Maintain Our Service: To manage your bookings as a customer, including the processing and completion of your transportation arrangements.
To Notify You about Changes to Our Service: To inform you of any changes to our services or policies.
To Allow You to Participate in Interactive Features: When you choose to do so.
To Provide Customer Support: To offer support and handle requests and complaints.
To Gather Analysis or Valuable Information: To improve our services and understand how our services are used.
To Monitor the Usage of Our Service: To detect, prevent, and address technical issues.
3. Information Sharing and Disclosure
With Service Providers: We may share your personal information with service providers who perform services for us, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Your Rights and Choices
As a data subject, you have specific rights regarding the personal information we hold about you:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Erasure: You can ask us to erase your personal information from our systems.
Restrictions: You can ask us to restrict the processing of your personal information.
Objection: You have the right to object to our processing of your personal data.
Data Portability: You have the right to request a transfer of your data to another organization.
5. Data Security
We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Children’s Privacy
Our services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
7. International Data Transfer
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +44 17 2757 6141
Address: St Albans, United Kingdom